Most frequently asked questions
- What is the Faster Payments Service?
- I’ve created my payment as a Faster Payment. Can I change it to a CHAPS payment?
- How do I amend a permission profile?
- Which countries need destination bank branch details as well as BIC/NCC codes for international payments?
- What does an Executed payment status mean?
- How do I create a new International standing order?
- Can I upload payee templates?
- How do I remove a permission profile from a user or an administrator?
- What is an account alias?
- How do I create an account alias?