Most frequently asked questions
- I am having trouble logging in to the mobile service. What should I do?
- What is CHAPS?
- What is Qualifying Spend?
- What details are required to make a Faster Payment?
- How do I order foreign currency?
- How do I create a Payee Group?
- How does our foreign exchange pricing work?
- What is the cut-off time for CHAPS?
- What additional information do I need to make a payment to the UAE?
- How do I remove an account from Online Banking?