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I am going on holiday and do not wish to receive text messages abroad. What can I do?

If you temporarily do not wish to receive alerts you can suspend them and then activate them when you wish to start to receive them once more. To suspend an alert:

  • Select Services
  • Select Alerts
  • Select Amend (When viewed on a mobile device, ‘More options’ will need to be selected first)
  • Leave the Destination as unchanged
  • Amend the status to Suspended
  • Choose the alerts you wish to suspend by selecting the alert name box to select all, or the box by the side of the alert to change an individual alert.
  • Select OK
  • Select Confirm or Cancel to return to the previous screen

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