Ask Coutts a question

How do I log in to the mobile service?

To log in to the mobile service, download the Coutts app from the App Store for Apple devices or Google Play for android devices. Search for Coutts Mobile to find the app.

To log in to the app for the first time

  • Open the app
  • Enter your Username
  • Enter the Mobile Password you created at registration
  • You will receive an Activation Code by SMS (for your first login only)
  • Enter the Activation Code which is only valid for 3 hours

You will then be logged in.

If you do not receive the activation code, you should check that you have entered your mobile telephone number correctly when you registered. For further support, please contact the Coutts Digital Helpdesk +44 (0) 20 7770 0000

Alternatively go to in your browser and select login to access the desk top service.

Was this answer useful?